Piedmont Fayette Hospital (Fayetteville — serves PTC)

RESEARCH-BASED REVIEW, NOT A FIRST-HAND VISIT. Everything below comes from the public sources listed at the end, accessed on 2026-10-11. No one from Peachtree City Guide has been a patient here or contacted the practice. Criteria that need first-hand experience are scored from public signals and are provisional.

⚕️ Health disclaimer: This review covers patient experience and public records only. It does not assess clinical quality and is not medical advice. Confirm insurance/network status and each provider’s license and credentials yourself before booking. No patient health information is included; we only summarize public review themes.

Facility profile: hospital quality data comes from CMS Care Compare (federal data). Individual clinicians are not reviewed here.

Scorecard

Score note (2026-10-11): first published draft under the Health & Medical rubric (site-plan.md §5.10). No earlier score.

Quick facts

• Address: 1255 Hwy 54 W, Fayetteville, GA 30214 (outside PTC; nearest full hospital)
• Phone: (770) 719-7000 (CMS listing)
• Website: https://www.medicare.gov/care-compare/details/hospital/110215 (CMS Care Compare; the hospital’s own site was not read in this pass)
• Hours: Emergency services: Yes (CMS); hospital hours not read
• Services: Acute-care hospital with emergency services (CMS: Acute Care Hospital, emergency services Yes)
• Insurance / payment: Price-transparency files and financial-assistance policy were not reviewed in this pass (not verified).
• New patients / access: Has an emergency department (CMS); ED volume “very high” (CMS).

The short version

• Credentials & good standing: Joint Commission accreditation not checked in this pass (not verified).
• CMS ratings (Care Compare): CMS overall 3★; HCAHPS summary 3★; ED median time 286 min vs 162 GA; 5% left before being seen vs 2%.
• Patient reviews across platforms: No direct-read Google-derived rating in this pass (not verified).
• Access (new patients, hours, same-day/telehealth): Emergency department on site (CMS); long ED median times (see CMS row).
• Transparency (insurance, pricing, policies): Price-transparency files not reviewed (not verified).
• Complaint record & consistency: BBB C-.

• Recent patient experience: 0 dated reviews in the last 24 months read directly; compliments: none found; complaints: none found.

• Note: Included as a facility profile because it is the main hospital serving PTC; it is in Fayetteville, not Peachtree City. Piedmont runs PTC outpatient practices reviewed separately (primary care, urgent care, QuickCare).

What patients say (themes)

• Recent themes (last 24 months, n=0): compliments — none found; complaints — none found.
• We summarize themes only. We do not quote or repeat any reviewer’s health details.
• Limitation: we read only the reviews visible on each aggregator page (Exa Places’ Google-derived snapshot and Birdeye). Google, Yelp, Zocdoc and Facebook were not opened directly; Yelp and Zocdoc block automated access.

Credentials & red-flag check

Access, insurance & pricing

Price-transparency files and financial-assistance policy were not reviewed in this pass (not verified). Has an emergency department (CMS); ED volume “very high” (CMS).

Other review platforms (checked 2026-10-11)

Ratings from search-engine snippets are marked “unconfirmed” and never change a score. Health-system-published survey ratings (e.g., Piedmont’s own) are shown for context only.

What recent reviewers say (keyword analysis)

• Window: 2024-10-11 to 2026-10-11. Sample: 0 reviews read directly (Exa Places (Google-derived snapshot)).
• Top compliments: none found.
• Top complaints: none found.
• Recent-experience score (RCE): 5.0/10 (0 positive vs 0 negative theme mentions; fewer than 10 reviews are pulled toward a neutral 5).

Score breakdown (rubric §5.10 in site-plan.md)

The listed weights cover 90% of the score; recent patient experience (keyword analysis) covers the other 10%. Unknowns score 5 and are marked “not verified”. Research-based reviews are capped at 9.0. See /how-we-score/. | Criterion | Weight | Score | Evidence | |—|—|—|—| | Credentials & good standing | 15% | 5 | Joint Commission accreditation not checked in this pass (not verified) | | CMS ratings (Care Compare) | 30% | 6 | CMS overall 3★; HCAHPS summary 3★; ED median time 286 min vs 162 GA; 5% left before being seen vs 2% | | Patient reviews across platforms | 15% | 5 | No direct-read Google-derived rating in this pass (not verified) | | Access (new patients, hours, same-day/telehealth) | 15% | 7 | Emergency department on site (CMS); long ED median times (see CMS row) | | Transparency (insurance, pricing, policies) | 15% | 5 | Price-transparency files not reviewed (not verified) | | Complaint record & consistency | 10% | 5 | BBB C- | | Recent patient experience (keyword analysis, last 24 months) | 10% | 5.0 | n=0; 0 positive vs 0 negative theme mentions | | Overall | | 5.5 | 0.9 × 5.60 (weighted average of the rubric rows) + 0.1 × 5.00 = 5.54 |

Bottom line

An average hospital on CMS measures (3 stars overall, better than national on some safety and mortality measures) with notably long emergency-department times and below-average patient-survey scores for explaining medicines, discharge information and cleanliness. This profile summarizes public CMS data only and is not advice on where to seek care; in an emergency, call 911.

Sources (accessed 2026-10-11)

1. https://www.medicare.gov/care-compare/details/hospital/110215
2. https://data.cms.gov/provider-data/dataset/xubh-q36u
3. https://data.cms.gov/provider-data/dataset/dgck-syfz
4. https://data.cms.gov/provider-data/dataset/yv7e-xc69
5. BBB: https://www.bbb.org/us/ga/fayetteville/profile/hospital/piedmont-fayette-hospital-0443-17001585

Disclosure: no compensation, free service, or affiliate relationship. Not affiliated with the City of Peachtree City or the State of Georgia. This is not medical advice. Found an error? See /corrections. How we score: /how-we-score/.