Piedmont Physicians at Kedron Village

RESEARCH-BASED REVIEW, NOT A FIRST-HAND VISIT. Everything below comes from the public sources listed at the end, accessed on 2026-10-11. No one from Peachtree City Guide has been a patient here or contacted the practice. Criteria that need first-hand experience are scored from public signals and are provisional.

⚕️ Health disclaimer: This review covers patient experience and public records only. It does not assess clinical quality and is not medical advice. Confirm insurance/network status and each provider’s license and credentials yourself before booking. No patient health information is included; we only summarize public review themes.

License status: MD/DO names were matched against the Georgia Composite Medical Board’s published physician list (CSV dated 9/11/2026; the board says license number and status on its site are primary-source verification). Name matches can be wrong, and the board’s individual lookup is CAPTCHA-protected, so we did not use it. Dentists, optometrists, chiropractors, physical therapists and nurse practitioners are licensed through boards on verify.sos.ga.gov, which blocked automated access with a bot check; we did not get around it, so those licenses are marked unverified. Check any provider yourself at https://gateway.medicalboard.georgia.gov/ (physicians/PAs) or https://verify.sos.ga.gov/verification/ (other boards).

Scorecard

Score note (2026-10-11): first published draft under the Health & Medical rubric (site-plan.md §5.10). No earlier score.

Quick facts

• Address: 1401 Georgian Park, Suite 200, Peachtree City, GA 30269
• Phone: 770-632-8909
• Website: https://www.care.piedmont.org/locations/location-details/practice/1639
• Hours: Mon–Fri 8 am–5 pm (Piedmont directory)
• Services: Family medicine primary care (health-system practice, part of Piedmont)
• Insurance / payment: Piedmont publishes an accepted-insurance list on the practice page. Confirm your plan with Piedmont.
• New patients / access: Dr. Patrice Thompson and Dennis Boswell PA-C shown as accepting new patients (Piedmont page).

The short version

• Credentials & good standing: 1 MD (name-matched Active on GCMB list, expiration shown 9/30/2026 — confirm renewal); NP and PA not checkable (blocked).
• Patient reviews across platforms: Exa 3.9 / 56 (small volume); no Healthgrades ratings for the MD.
• Access (new patients, hours, same-day/telehealth): Two providers accepting new patients; Mon–Fri hours.
• Transparency (insurance, pricing, policies): Insurance list published; no self-pay prices.
• Complaint record & consistency: No BBB profile; recent reviews include a billing-response delay and a late-arrival/front-desk complaint.
• Longevity & local presence: Established health-system practice with a PTC office; years not stated.
• Recent patient experience: 7 dated reviews in the last 24 months read directly; compliments: bedside manner / caring (3), explains clearly / listens (3), short wait / efficient (1), professional / knowledgeable (1); complaints: billing surprise (1), rude / unprofessional (1), scheduling / cancellations (1).

Providers (as published by the practice) and license checks

• Note: Piedmont-published patient-survey ratings (health system’s own, context only, not scored): Patrice Thompson MD 4.8 from 561; Melissa Petersen NP 4.8 from 50.

What patients say (themes)

• Recent themes (last 24 months, n=7): compliments — bedside manner / caring (3), explains clearly / listens (3), short wait / efficient (1), professional / knowledgeable (1); complaints — billing surprise (1), rude / unprofessional (1), scheduling / cancellations (1).
• We summarize themes only. We do not quote or repeat any reviewer’s health details.
• Limitation: we read only the reviews visible on each aggregator page (Exa Places’ Google-derived snapshot and Birdeye). Google, Yelp, Zocdoc and Facebook were not opened directly; Yelp and Zocdoc block automated access.

Credentials & red-flag check

Access, insurance & pricing

Piedmont publishes an accepted-insurance list on the practice page. Confirm your plan with Piedmont. Dr. Patrice Thompson and Dennis Boswell PA-C shown as accepting new patients (Piedmont page).

Other review platforms (checked 2026-10-11)

Ratings from search-engine snippets are marked “unconfirmed” and never change a score. Health-system-published survey ratings (e.g., Piedmont’s own) are shown for context only.

What recent reviewers say (keyword analysis)

• Window: 2024-10-11 to 2026-10-11. Sample: 7 reviews read directly (Exa Places (Google-derived snapshot)).
• Top compliments: bedside manner / caring (3), explains clearly / listens (3), short wait / efficient (1), professional / knowledgeable (1).
• Top complaints: billing surprise (1), rude / unprofessional (1), scheduling / cancellations (1).
• Recent-experience score (RCE): 6.3/10 (8 positive vs 3 negative theme mentions; fewer than 10 reviews are pulled toward a neutral 5).

Score breakdown (rubric §5.10 in site-plan.md)

The listed weights cover 90% of the score; recent patient experience (keyword analysis) covers the other 10%. Unknowns score 5 and are marked “not verified”. Research-based reviews are capped at 9.0. See /how-we-score/. | Criterion | Weight | Score | Evidence | |—|—|—|—| | Credentials & good standing | 20% | 7 | 1 MD (name-matched Active on GCMB list, expiration shown 9/30/2026 — confirm renewal); NP and PA not checkable (blocked) | | Patient reviews across platforms | 25% | 5 | Exa 3.9 / 56 (small volume); no Healthgrades ratings for the MD | | Access (new patients, hours, same-day/telehealth) | 20% | 7 | Two providers accepting new patients; Mon–Fri hours | | Transparency (insurance, pricing, policies) | 15% | 7 | Insurance list published; no self-pay prices | | Complaint record & consistency | 10% | 6 | No BBB profile; recent reviews include a billing-response delay and a late-arrival/front-desk complaint | | Longevity & local presence | 10% | 7 | Established health-system practice with a PTC office; years not stated | | Recent patient experience (keyword analysis, last 24 months) | 10% | 6.3 | n=7; 8 positive vs 3 negative theme mentions | | Overall | | 6.4 | 0.9 × 6.40 (weighted average of the rubric rows) + 0.1 × 6.35 = 6.40 |

Bottom line

Smaller Piedmont primary-care office. Clinicians get warm comments, but the Google-derived rating (3.9 from 56) is held down by front-desk, scheduling and billing-response complaints. Good if you want Piedmont and can get one of the providers taking new patients.

Sources (accessed 2026-10-11)

1. https://www.care.piedmont.org/locations/location-details/practice/1639
2. Exa Places (Google-derived snapshot, Sep 14 2026): https://exa.ai/library/place/rt19z7qvzpm
3. Georgia Composite Medical Board, physician list (Medical Malpractice Coverage as reported by Physicians, 9/11/2026): https://medicalboard.georgia.gov/document/document/medicalmalpracticecoverageforphysicians9-11-2026csv/download
4. GCMB monthly public board orders: https://medicalboard.georgia.gov/about-us/about-georgia-composite-medical-board/list-monthly-public-board-orders

Disclosure: no compensation, free service, or affiliate relationship. Not affiliated with the City of Peachtree City or the State of Georgia. This is not medical advice. Found an error? See /corrections. How we score: /how-we-score/.