Campbell’s Tree Experts

⚠️ NOT CITY-APPROVED. The City of Peachtree City says it “no longer maintain[s] a pre-approved tree contractor list” (https://peachtree-city.org/1195/Tree-Permits). Inclusion on Peachtree City Guide is not City approval or endorsement. For any tree that needs a PTC tree-removal permit, the City requires the contractor’s current Occupational Tax Certificate (business license) and an insurance declaration page showing general liability and workers’ compensation. Homeowners should get these documents from the contractor before work starts.

RESEARCH-BASED REVIEW, NOT A FIRST-HAND VISIT. Everything below comes from the public sources listed at the end, accessed on 2026-10-11. No one from Peachtree City Guide has hired this company. Workmanship scores are provisional.

Scorecard

Score change (2026-10-11): 5.3 → 5.6. Why: added the 10% recent-customer-experience component (score 8.5, n=8).

Score change (2026-10-11, browser-confirmed BBB/Yelp check): 5.6 → 5.6. Why: no criterion changed; the browser check confirmed or corrected the platform data only.

Quick facts

• Address: 107 Shannon Run, PTC 30269; phone (404) 436-4889 (Exa, Birdeye).
• BBB has a similar business: “Campbell’s Tree Lawn Expert”, 104 Pale Ivy, PTC, A+, not accredited. The name and address are close but not identical; we believe it is likely the same operator, but that is unconfirmed.
• Other directories list it as “Campbell’s Tree Experts and Outdoor Services” in Atlanta (HomeAdvisor) and in Hampton (arborist.com.au).

The short version

• Ratings: Exa Places 4.7 from 101 reviews; Birdeye 4.6 from 125.
• Site FAQ: “We have all necessary licenses and insurance… City zoning projects require special licenses and certifications, and we have trusted members of that city community that we work with for those special cases.” That is not a clear answer about who pulls a PTC tree permit.
• One 1-star Birdeye review (about a year old) alleges rude, near-violent behavior and a blocked driveway, with police called. This is an unverified allegation.
• Other platforms & recent reviews: BBB (“Campbell’s Tree Lawn Expert”, a variant name, likely but not confirmed to be the same operator; read on screen): A+, not accredited, 0 complaints. Yelp is 3.5 from 8 (the newest, Oct 9 2026, praises an efficient, clean crew). Birdeye’s 4.6/125 includes a serious conduct allegation (“rude and borderline violent”). (Updated with browser-confirmed BBB/Yelp data, 2026-10-11.)

What customers say (themes)

• Recent (2025–2026) reviews praise professionalism, safety near structures, and cleanup; jobs include 7 large pines and a 120-ft sweetgum.
• Several reviewers call the prices fair or better than competitors.
• One reviewer calls the owner (“Brandon”) knowledgeable and an “arborist”; that is a customer’s word, not a certification.
• Limitation: we read only the recent reviews shown on each aggregator page. We did not open Google, Yelp, Angi/HomeAdvisor, or Facebook directly unless stated. Update 2026-10-11: BBB and Yelp pages for this business were later read on screen in a browser check (see “Other review platforms”); individual Yelp review text was not copied, so the keyword tallies are unchanged.
• Recent reviews (last 24 months, n=8): most-mentioned compliments: professional (7), clean / tidy (5), knowledgeable (4); complaints: rude / poor service (1). Other platforms are covered in “Other review platforms” below.

Credentials & red-flag check

Pricing & value

No published prices. Reviewers describe the quotes as fair or excellent; no amounts are given.

Other review platforms (checked 2026-10-11)

No profile found, or blocked by a bot check: Nextdoor, Facebook, HomeAdvisor, Angi, Houzz, Thumbtack, Porch, Trustpilot. We did not get around any bot check. Trustpilot, Yelp, Angi, HomeAdvisor, Houzz and BBB profile pages blocked automated access, and Facebook requires a login. Rows marked “browser read (confirmed)” were read on screen in a browser session on 2026-10-11 (~3:45-3:51 PM ET) and replace earlier snippet or summary values. Other blocked sites were used only through labeled search snippets.

What recent reviewers say (keyword analysis)

• Window: 2024-10-11 to 2026-10-11 (last 24 months). Sample: 8 reviews, dated 2025-05-25 to 2026-03-04. Sources: Birdeye (Birdeye review); Exa Places (Google-derived).
• Top compliments: professional (7), clean / tidy (5), knowledgeable (4), quality work (4).
• Top complaints: rude / poor service (1).
• Recent-experience score: 8.5/10 (30 positive vs 1 negative theme mentions; small samples are pulled toward a neutral 5). We read only reviews visible on the pages listed. The Google-derived snapshot shows a handful of reviews, not a random sample, and some texts are cut off.

Score breakdown (tree-services rubric, site-plan §5.6)

Since 2026-10-11, the listed weights cover 90% of the score and recent customer experience (keyword analysis) covers the other 10%. See /how-we-score/. | Criterion | Weight | Score | Evidence | |—|—|—|—| | Credentials & insurance (ISA, TCIA, GL + workers’ comp) | 25% | 5 | Licensed and insured claimed; no ISA/TCIA | | Reputation | 20% | 8 | 4.7 / 101 (Exa), 4.6 / 125 (Birdeye) | | Complaint handling / BBB | 15% | 4 | Serious 1★ conduct allegation; BBB A+ under a variant name | | PTC permit compliance | 15% | 4 | FAQ is vague; ask who pulls the permit | | Pricing transparency | 10% | 5 | No prices; ‘fair’ per reviews | | Safety & equipment | 10% | 5 | Unknown (neutral) | | Longevity | 5% | 5 | Unknown (neutral) | | Recent customer experience (keyword analysis, last 24 months) | 10% | 8.5 | n=8 recent reviews (Birdeye (Birdeye review); Exa Places (Google-derived)); 30 positive vs 1 negative theme mentions | | Overall | | 5.6 | 0.9 × 5.30 (weighted average of the rows above, using their listed weights) + 0.1 × 8.5 = 5.62 |

Bottom line

Strong review volume, but weaker on paperwork. Confirm in writing who will pull the PTC permit and get the insurance certificates. Weigh the one conduct complaint. Strong recent work reviews, but note the serious conduct allegation. (Score 5.3 → 5.6 after the 2026-10-11 other-platform and recent-review check.)

Sources (accessed 2026-10-11)

1. Campbell’s Tree Experts website (home and services FAQ). https://campbellstreeexperts.com/
2. Exa Places, Campbell’s Tree Experts. https://exa.ai/library/place/84qx4dmt0tp
3. Birdeye, Campbell’s Tree Experts. https://reviews.birdeye.com/campbell-s-tree-experts-170486229338148
4. BBB, Campbell’s Tree Lawn Expert (PTC), A+. https://www.bbb.org/us/ga/peachtree-city/profile/landscape-contractors/campbells-tree-lawn-expert-0443-27610204
5. City of Peachtree City, Tree Permits (no pre-approved contractor list; contractor document requirements).

Disclosure: no compensation, free service, or affiliate relationship. Not affiliated with the City of Peachtree City. Found an error? See /corrections. How we score: /how-we-score/.