FitzGerald & Sons Plumbing Company

RESEARCH-BASED REVIEW, NOT A FIRST-HAND VISIT. Everything below comes from the public sources listed at the end, accessed on 2026-10-11. No one from Peachtree City Guide has hired this company. Workmanship scores are provisional.

🔧 License status: ⚠️ Owner’s plumbing license shows Lapsed in Georgia state records (checked Oct 13, 2026). We checked Georgia Secretary of State license records (goals.sos.ga.gov): Richard Peter Fitzgerald, MP005847 (Master Plumber), status Lapsed. Ask which active master plumber license covers your job before hiring.

Scorecard

Score change (2026-10-11): 7.1 → 7.1. Why: added the 10% recent-customer-experience component (score 7.9, n=7).

Score change (2026-10-11, browser-confirmed BBB/Yelp check): 7.1 → 7.1. Why: no criterion changed; the browser check confirmed or corrected the platform data only.

Score change (2026-10-13): 7.1 → 6.2 after Georgia license check.

Quick facts

• 105 Auburn Ct, PTC 30269; 770-487-8714 (site, BBB).
• Founded in 1984 by Richard P. FitzGerald Sr.; three generations; PTC and Newnan locations (site).

The short version

• Ratings: Exa Places 4.4 from 192; Birdeye 4.2 from 245. These are lower than some peers, but on large volume.
• BBB: A+, accredited (read on screen in a 2026-10-11 browser check: 1 complaint in 3 years, 10/2024, answered by the business). Yelp is 3.1 from 17.
• 24/7, 365-day emergency service (site; Exa lists 24 hours).
• Other platforms & recent reviews: BBB (read on screen): A+, accredited, 1 complaint in 3 years (answered). Yelp is 3.1 from 17 (newest Jun 2026: a misdiagnosed leak, emergency pricing), below Birdeye’s 4.2/245 and the 4.4-4.7 on Google-derived listings. (Updated with browser-confirmed BBB/Yelp data, 2026-10-11.)

What customers say (themes)

• Same-day or within-30-minute arrival in emergencies (reviews).
• Honesty: told a customer a disposal it had installed was still under warranty and covered the replacement (Jan 2026 review).
• “Upfront with price”; small fixes “reasonably priced”.
• Limitation: we read only the recent reviews shown on each aggregator page. We did not open Google, Yelp, Angi, or Facebook directly. Rating counts differ between platforms. Update 2026-10-11: BBB and Yelp pages for this business were later read on screen in a browser check (see “Other review platforms”); individual Yelp review text was not copied, so the keyword tallies are unchanged.
• Recent reviews (last 24 months, n=7): most-mentioned compliments: professional (5), fast / same-day (4), communicative (3); complaints: safety concern (1). Other platforms are covered in “Other review platforms” below.

Credentials & red-flag check

Pricing, warranty & value

Site: “transparent, upfront pricing before any work begins”. No service-call fee published. The only warranty evidence is anecdotal (one review).

Other review platforms (checked 2026-10-11)

No profile found, or blocked by a bot check: Nextdoor, HomeAdvisor, Angi, Houzz, Thumbtack, Porch, Trustpilot. We did not get around any bot check. Trustpilot, Yelp, Angi, HomeAdvisor, Houzz and BBB profile pages blocked automated access, and Facebook requires a login. Rows marked “browser read (confirmed)” were read on screen in a browser session on 2026-10-11 (~3:45-3:51 PM ET) and replace earlier snippet or summary values. Other blocked sites were used only through labeled search snippets.

What recent reviewers say (keyword analysis)

• Window: 2024-10-11 to 2026-10-11 (last 24 months). Sample: 7 reviews, dated 2024-10-22 to 2026-02-12. Sources: Exa Places (Google-derived).
• Top compliments: professional (5), fast / same-day (4), communicative (3), fair / reasonable price (2).
• Top complaints: safety concern (1).
• Recent-experience score: 7.9/10 (20 positive vs 1 negative theme mentions; small samples are pulled toward a neutral 5). We read only reviews visible on the pages listed. The Google-derived snapshot shows a handful of reviews, not a random sample, and some texts are cut off.

Score breakdown (rubric §5.2/§5.7 in site-plan.md)

Since 2026-10-11, the listed weights cover 90% of the score and recent customer experience (keyword analysis) covers the other 10%. See /how-we-score/. | Criterion | Weight | Score | Evidence | |—|—|—|—| | Licensing & insurance | 20% | 1 | Owner’s plumbing license MP005847 shows Lapsed in Georgia state records (checked Oct 13, 2026); lowest score | | Reputation | 25% | 7 | 4.4 / 192 (Exa), 4.2 / 245 (Birdeye) | | Complaint handling | 15% | 9 | BBB A+ and accredited | | Pricing transparency | 15% | 6 | Upfront-pricing policy; no fees | | Responsiveness & availability | 10% | 8 | 24/7; fast arrivals | | Warranty / guarantees | 10% | 6 | Warranty honored (one review) | | Longevity & local presence | 5% | 9 | Since 1984 | | Recent customer experience (keyword analysis, last 24 months) | 10% | 7.9 | n=7 recent reviews (Exa Places (Google-derived)); 20 positive vs 1 negative theme mentions | | Overall | | 6.2 | 0.9 × 6.05 (weighted average of the rows above, using their listed weights) + 0.1 × 7.9 = 6.24 |

Bottom line

A long-time local option for emergencies, but the owner’s plumbing license shows Lapsed in Georgia state records (checked Oct 13, 2026). Ask which active master plumber license covers your job. Slightly lower off Google. No recent workmanship complaints. (Score 7.1 → 7.1 after the 2026-10-11 other-platform and recent-review check.) (Score 7.1 → 6.2 after the 2026-10-13 Georgia license check.)

Sources (accessed 2026-10-11)

1. FitzGerald & Sons website. https://fitzgeraldplumbing.com/
2. https://www.bbb.org/us/ga/peachtree-city/profile/plumber/fitzgerald-sons-plumbing-company-0443-11057 (BBB)
3. Birdeye. https://birdeye.com/fitzgerald-and-sons-plumbing-company-152268780365860
4. Exa Places list, PTC plumbers (Google-derived snapshot), https://exa.ai/library/places?q=c4430edb82c57421 (also ?q=7e3e10905ce01f93)

Disclosure: no compensation, free service, or affiliate relationship. Not affiliated with the City of Peachtree City or the State of Georgia. Found an error? See /corrections. How we score: /how-we-score/.